{"id":1929,"date":"2019-04-13T22:59:26","date_gmt":"2019-04-13T20:59:26","guid":{"rendered":"https:\/\/www.live2explore.gr\/?page_id=1929"},"modified":"2023-09-10T21:48:59","modified_gmt":"2023-09-10T19:48:59","slug":"cancelation-policy","status":"publish","type":"page","link":"https:\/\/www.live2explore.gr\/el\/cancelation-policy\/","title":{"rendered":"Cancelation Policy"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"title title--underline title--decoration-bottom-left\">\n\t\t<h3 class=\"title__primary\">Cancelation Policy<\/h3>\n<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Why do we have cancellation policies in the first place?<\/strong><\/h3>\n<p>Live2explore acts as an intermediary between you (the user) and providers. Therefore, when you book an activity through live2explore, you are actually booking with the provider directly, and that\u2019s great because we are here to hook you up with our passionate providers and supply you with the largest choice of activities and the best booking experience!<\/p>\n<p>But this is also true for our network of partnering suppliers. To avoid last-minute cancellations which can represent significant losses for our suppliers, they each get to choose the cancellation policy which they deem appropriate for their activities.<\/p>\n<p>Therefore, unless specified differently in activity descriptions, each activity is attributed the following cancellation policies:<\/p>\n<ul>\n<li>Cancellation <strong>4 days or more prior to the agreed activity starting date<\/strong><br \/>\nYou are automatically reimbursed for the full activity price<\/li>\n<li>Cancellation <strong>between 24 and 48 hours prior to the agreed activity starting date<\/strong><br \/>\nYou are entitled to a 80% reimbursement<\/li>\n<li>Cancellation<strong> between 12 and 24 hours prior to the agreed activity starting date<\/strong><br \/>\nYou are entitled to a 50% reimbursement<\/li>\n<li>Cancellation <strong>12 hours or later are what we call last-minute cancellations<\/strong><br \/>\nNo reimbursements will be affected<\/li>\n<\/ul>\n<h3><strong>Supplier cancellations<\/strong><\/h3>\n<p>The Partner may only cancel an Activity if circumstances beyond his control make the Activity performance impossible or dangerous, such as poor weather conditions and force majeure.<\/p>\n<p>In such cases, you will obviously be fully reimbursed.<\/p>\n<p>In case of bad weather conditions or other last-minutes factors, suppliers can also propose to reschedule the activity. It\u2019s up to you to accept or refuse such changes (for example, it may be difficult to postpone an activity in you are on a road trip). If you cannot attend the new proposed date, you will be entitled to full reimbursement.<\/p>\n<h3><strong>Can I modify the dates of my booking?<\/strong><\/h3>\n<p>You may request a change in the scheduled dates for an activity if such modification is possible (this will be activity-dependent). This can be done through our service, by calling or emailing us at <a href=\"mailto:info@live2explore.gr\">info@live2explore.gr<\/a>.<\/p>\n<p>We will contact your provider to negotiate such modification on your behalf. Should the modification request be accepted by the provider, a new reservation summary will be issued and sent out to you.<\/p>\n<p>It is however, important that providers are not obliged to accept changes in dates or timing. Such requests, if accepted, may be subject to fees according to the providers\u2019 specific terms and conditions.<\/p>\n<p>Should the modification request be refused, your request will be treated as a cancellation as per the above policy.<\/p>\n<p>In practice? It\u2019s all common sense. Try to contact us or the provider as soon as possible if you cannot attend the activity on the agreed date. The providers and Live2explore will do their utmost to find the best solution to reschedule or postpone your activity!<\/p>\n<p>Live2Explore is a part of Wellness Spot owned and operated by Efthymios Gkantis with VAT EL124724245 at 17is Noemvriou 35, 17455 Alimos.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"Cancelation Policy Why do we have cancellation policies in the first place? Live2explore acts as an intermediary between you (the user) and providers. Therefore, when you book an activity through live2explore, you are actually booking with the provider directly, and that\u2019s great because we are here to hook you up with our passionate providers and<div class=\"padding-top text-center\"><a href=\"https:\/\/www.live2explore.gr\/el\/cancelation-policy\/\" class=\"atbtn atbtn--medium atbtn--rounded atbtn--transparent\">Read more<i class=\"atbtn__icon atbtn__icon--right fa fa-long-arrow-right\"><\/i><\/a><\/div>","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1929","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Cancelation Policy - Live 2 Explore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.live2explore.gr\/el\/cancelation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"el_GR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancelation Policy - 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